CleanerDesk Privacy Policy
This Privacy Policy explains how Ravi Kumar AI (“we”, “us”, or “our”), operated by Ravi Kumar located in Noida, Uttar Pradesh, India, handles information in connection with the marketing website for CleanerDesk and the downloaded software application.
1. Information Handled on the Marketing Website
When you visit our marketing website (cleanerdesk.ravikumarai.com):
- Technical Web Logs: Standard HTTP server logs (such as IP address, browser user-agent, operating system, and requesting URL) are temporarily logged by our hosting infrastructure for security, fraud prevention, and performance monitoring.
- Email Inquiries: If you email our support mailbox ([email protected]), we receive your email address, name, and the contents of your message. We use this information solely to answer your questions and provide technical assistance.
- Checkout Activation Waitlist: If you voluntarily submit your email to be notified when live payment checkout opens, we store your email address securely in our backend database solely to send you a one-time product availability notification.
- Campaign & Referral Attribution: If you arrive via marketing campaigns, essential referral attribution parameters (such as UTM source or campaign tags) are held in browser local storage for a maximum retention period of 30 days exclusively for channel attribution. Referral parameters do not determine or alter customer pricing tiers.
- Third-Party Typography: Marketing pages request standard font stylesheets and typeface files from Google Fonts (fonts.googleapis.com and fonts.gstatic.com).
2. CleanerDesk Application Operational Data (Local-First Desktop Storage)
CleanerDesk operates on a local-first desktop architecture:
- All customer records, property addresses, client phone numbers, Property Access Notes, quotes, pricing factors, job schedules, invoices, and recorded payment details are stored locally on your personal computer.
- Zero Automatic Transmission: Ravi Kumar AI does not automatically transmit, copy, collect, sell, or inspect your clients' data or financial figures. Your operational cleaning records remain strictly on your personal device.
- Customer Backup Responsibility: Because operational data resides locally on your computer, you are responsible for maintaining regular backups using the built-in
.cqbackupexport tool to protect against computer hardware failure.
3. Payment Information & Merchant Processors
We do not collect, process, or store raw customer payment card numbers, CVV codes, or bank account credentials on our website or software:
- Commercial purchases of CleanerDesk (at the applicable one-time purchase price displayed and confirmed during checkout) will be handled through authorized secure payment gateways once checkout is activated.
- When you complete a purchase, your payment details are collected directly by the payment processor under their respective privacy policies and security standards (such as PCI-DSS).
- We receive only transaction confirmation metadata (such as customer name, email address, transaction reference ID, and purchase timestamp) necessary to fulfill digital software delivery.
4. Cookies & Tracking Technologies
Our marketing website is a lightweight static publication. We do not use third-party behavioral advertising cookies, cross-site trackers, or data broker beacons. Local browser storage is used strictly for essential user interface preferences, temporary campaign attribution (maximum 30 days), and session state.
5. Data Retention & User Rights
If you have contacted us via email or submitted your email to our notification waitlist, you have the right to request deletion of your contact information at any time. Simply email [email protected] and we will remove your email from our records within 30 days.
6. Contact Us
For any questions regarding this Privacy Policy, please contact:
Ravi Kumar
Brand: Ravi Kumar AI
Location: Noida, Uttar Pradesh, India
Email: [email protected]