Digital Delivery Policy
CleanerDesk is downloadable commercial desktop software. There are no physical packages, CD-ROMs, or printed manuals shipped in the postal mail.
1. Post-Payment Digital Delivery Architecture
Upon verified successful payment once commercial checkout and certified release builds are active:
- You are redirected immediately to your secure on-screen order fulfillment page (
/order/), where your purchase session delivers your unique, cryptographic license key and registered order records. - Your authorized desktop installer access (macOS DMG and Windows EXE) is tied directly to your verified commercial license entitlement.
2. Supported Desktop Packaging Formats
CleanerDesk is packaged and distributed as a native desktop application:
- macOS:
CleanerDesk-7.0.1-macOS.dmg— Desktop application for macOS. Final supported OS versions will be confirmed with the certified production release. - Windows:
CleanerDesk-7.0.1-Windows-Setup.exe— Desktop application for Windows. Final supported OS versions will be confirmed with the certified production release. - Integrated Operations Engine: Includes quoting calculator, Profit Guard margin defense, client management, job scheduling, invoicing, expense tracking, and local-first data storage.
- License verification: Initial activation and occasional brief internet access are required to verify license validity. Between successful verification periods, CleanerDesk can continue operating offline.
3. Installation & Device Activation
- Download the certified installer for your computer operating system.
- Run the installer and follow the standard operating system installation prompts.
- Launch CleanerDesk and enter your license key on the activation screen.
- Your license grants entitlement for up to four active computers used by the same licensed cleaning business. Both macOS and Windows rights are included in a single purchase and may be used in any combination within that four-device allowance. If all four slots are in use, deactivate an old computer before activating a replacement.
4. License Retrieval & Customer Support
If you have completed payment and need assistance retrieving your license key or accessing your order confirmation, please contact our support desk:
- Email us at [email protected] with your purchase name, approximate purchase time, and payment transaction reference.
- Our support team will verify your payment against server records and reissue your license key details promptly.